Sani Marc FAQ: Professional Cleaning, Sanitation and Hygiene Solutions

About Sani Marc

Who is Sani Marc?

Sani Marc is a Canadian company specializing in professional hygiene, sanitation, and cleaning solutions for businesses. We have been supporting organizations across a wide range of industries for more than 55 years, providing high-performance products, recognized technical expertise, and services tailored to their operational needs.

What does Sani Marc do?

Sani Marc develops, manufactures, and distributes cleaning, sanitizing, and disinfection solutions for businesses, as well as pool and spa water care solutions for consumers. We also offer equipment and accessories, dilution systems, automated dispensing technologies, software solutions, technical services, training, and personalized support.

Where is Sani Marc located?

Headquartered in Victoriaville, Sani Marc is a Canadian company that operates manufacturing facilities in Victoriaville and Etobicoke. We have 13 branches and distribution centers located across the country, and serve customers through our network of sales representatives, technical specialists, and partners.

We also have a presence in France via our subsidiary, Sani Marc Europe.

Learn more about our 13 branches across Canada: https://www.sanimarc.com/contact-us

How long has Sani Marc been in business?

Sani Marc has been supporting Canadian companies for over 55 years by providing solutions tailored to the performance, security, and compliance requirements of numerous industries.

Products and solutions

What types of products does Sani Marc offer?

We offer a wide range of professional cleaning products, sanitation solutions, disinfectants, detergents, specialized cleaners, pool and spa maintenance products, as well as solutions tailored to various industrial and commercial sectors.

Does Sani Marc manufacture its own products?

Yes. Many of our solutions are developed and manufactured in Canada by our teams to ensure quality, performance, and compliance with applicable standards.

Do you offer dilution systems?

Yes. We offer several manual, portable, and automated dilution systems designed to ensure accurate, safe, and consistent dilution of concentrated products.

Do you only offer chemical products?

No. Our approach goes far beyond products. We also offer equipment and accessories, technologies, software solutions, technical services, training, audits, optimization programs, and personalized support.

Industries Served

Which industries do you serve?

Our solutions are tailored to several sectors, including:

• Healthcare and senior living facilities
• Building maintenance
• Institutions
• Commercial housekeeping+
• Food service
• Hospitality
• Industrial facilities
• Food & beverage processing
• Pool and spa

Do your solutions meet regulatory requirements?

Yes. Our experts develop solutions that comply with industry-specific requirements to help companies maintain clean, safe environments that meet applicable standards.

Can I get recommendations specifically tailored to my industry?

Absolutely. Our experts analyze your needs and recommend the products, equipment, and procedures best suited to your work environment.

Service and Support

Does Sani Marc offer technical support?

Yes. Our technical teams help companies implement, optimize, and monitor their cleaning and sanitation programs.

Do you offer on-site training?

Yes. We offer a variety of on-site training programs to help teams use products and equipment effectively, safely, and in accordance with best practices.

How do I know which solutions are right for my business?

Our experts can help you identify the products, equipment, and procedures that are best suited to your industry, your facilities, and your performance goals.

Can you conduct a needs assessment?

Yes. Our experts can analyze your facilities, processes, and goals to recommend solutions tailored to your specific situation.

How can I speak to an expert?

You can contact our team by filling out the contact form or requesting a callback. An expert will contact you to assess your needs and recommend the most appropriate solutions.

Fill out the contact form: https://www.sanimarc.com/talk-with-our-experts

Where can I access resources and online training?

The Sani Marc Resource Center gives you access to articles, guides, specialized FAQs, and technical bulletins. For more comprehensive training, Sani Marc eAcademy offers online learning courses tailored to professionals.

Explore the Resource Center: https://www.sanimarc.com/resource-centre

Explore Sani Marc eAcademy: https://www.e-academy.app/sanimarc/learn/signin

Orders and Support

How can I purchase Sani Marc products?

There are several ways to purchase Sani Marc products, depending on your needs and your industry:

• Through our sales teams and customer service representatives, who will help you choose the products best suited to your needs.
• Online, through our store accessible via your Customer Portal once you’ve created your customer account.

To contact our customer service team, visit: https://www.sanimarc.com/customer-service

To access your Customer Portal and our online store, visit: https://b2b.sanimarc.com

Where can I find technical data sheets and safety data sheets (SDS)?

Technical data sheets and safety data sheets are available on the product pages of our website.

To access safety data sheets, go to: https://www.sanimarc.com/safety-data-sheet-sani-marc

To access technical data sheets available in your Customer Portal, go to: https://b2b.sanimarc.com 

How can I contact customer service?

You can reach our team through the Contact Us page, by phone, or by filling out the request form available on our website.

To contact our customer service team, visit: https://www.sanimarc.com/customer-service